The General Directorate of Public Finance

Encouraging French businesses to make tax planning second nature

Brand

Public Sector

#PublicRelations #BehavioralMarketing #CorporateCampaign #UserEngagement #PublicService

↳Background


The Directorate General of Public Finances (DGFIP) has undertaken a significant modernization of its services, particularly through the introduction of withholding tax. Despite a 93% user satisfaction rate, a persistent challenge remained: 2 out of 3 births and 1 out of 2 marriages were not spontaneously declared.


↳Challenge

  • Highlight the quality and credibility of the scientific information produced by Inserm. 

  • Raise awareness about fake miracle products sold online, particularly those promoted by influencers (2023 campaign).

  • Combat fake news and educate the general public on the importance of obtaining information from verified scientific sources. (2024 campaign)


↳Strategy


Engage two top-tier influencers, a doctor, Marine Lorphelin, and a comedian, Roman Doduik, to debunk fake news and encourage the general public to take an interest in science.

Better performance
Increase of 30%
more declarations filed (2022 vs. 2021)
↳ Greater impact
Seventy-two percent
of French people know they can adjust their withholding tax rate at any time (up from 60% before the campaign)

↳Multichannel Media Strategy

To achieve the most efficient media investment, we analyzed the specific media habits of the four major target groups and chose the most effective channels for each.
• TV and Online Video Ads (20-second format)


• Targeted radio spots


• Strategic DOOH campaign 


• Social media engagement 


• Programmatic display


• Revamping the digital platform